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West Indies

recensione pubblicata in:
Patria independent (No. 4, May 2009)
Archipelago (No. 44, July-August 2009)
Literary.it (no.5, 2009)
LibereRecensioni.blogspot.com (July 2009)


Giancarlo Micheli, West Indies, preface by Manlio Cancogni, Campanotto publisher, 2008, Pasian Prato (UD), pp. 220, Euro 15.00


a story of emigration, la formidabile epopea che ha coinvolto per circa un secolo oltre venti milioni di nostri connazionali, tratta Indie occidentali, il secondo romanzo dello scrittore viareggino Giancarlo Micheli. Protagonisti Aurelio ed Erminia, una giovane coppia di sposi: provengono dalla civile Toscana, e non appartengono alla vasta schiera dei disperati che, a frotte, in cerca di fortuna approdano nell’isoletta di Ellis Island di fronte a New York. Sono alfabetizzati e in possesso di risorse esigue, ma sufficienti, per intraprendere nella metropoli statunitense una modesta attività in proprio, la conduzione di un piccolo bar nel quartiere di Little Italy. In più godono della protezione del Sor Clemente un’ambigua figura di ‘faccendiere’, potente intermediary between the teeming masses of unemployed and disenfranchised from all regions of Italy and the interests of a rapacious and savage capitalism. And Aurelio and Erminia, the least favored by a social condition, they will quickly fall to between bitterness of the struggle for existence. A real 'descent into Hell', which, if they lead to learn the hard way the inhumanity of the workers, first in the Stockyards (stockyards) to Chicago and then in the textile factories of New Jersey, will allow them to conquer self-awareness and the needs of collective action to assert essential values \u200b\u200bof humanity and solidarity. A story, that of Aurelio and Erminia, which begins in New York in the days of the first of Puccini's Fanciulla del West - is December 10, 1910 - and also in New York has its tragic conclusion .. Yes, because it ends up loving the adventure of a couple of Ponte Moriano in the new West Indies: end, however, proletarian triumph for the community of Paterson, which, by now, the two are organically part. Why even in Madison Square Garden of the American metropolis, in the midst of a fierce labor dispute against the employers and trade unions in the textile trade-offs and dropouts, the workers of Paterson able to stage and shouting, loud and clear, its reasons of social justice .
Nelle sue pagine, Giancarlo Micheli, sotto la forma del romanzo, ci spiega di “che lagrime grondi e di che sangue” la società che si andava forgiando oltre Atlantico nei primi anni del secolo scorso. E lo fa alla sua maniera, personalissima. Facendo parlare uomini e donne posti ora ai gradini più bassi, ora ai vertici della scala sociale, colti nelle loro miserie e grandezze, egoismi e generosità. Felici invenzioni narrative si intrecciano con una puntuale e dettagliatissima ricostruzione storico/documentaria. Bella, per esempio, la descrizione della comunità di Paterson, uno dei punti di riferimento dell’emigrazione italiana negli Stati Uniti: oltre 20.000 mila persone che, oltre a conservare un tenacious bond of identity with their country of origin, the adoption of concrete were able to practice in the values \u200b\u200bof working class solidarity and a strong and consistent commitment to the fight for the job and a life worth living. Well-known historical figures such as Giacomo Puccini, the socialist writer Jack London, the journalist John Reed, the agitator anarchist Carlo Tresca, the union leader Big Bill Haywood, the Morgan banker, intellectual and philanthropist Mabel Dodge meet so many people 's invention. Remain in memory and heart as well as the two protagonists, Aurelio and Erminia, Venancio, Olga and her family of Piedmontese origin, who made the Botto solidarity class a reason and a way of life ... Also notable is the language chosen by Micheli: composite, a real boiling pot that mix languages \u200b\u200band dialects of Italian and European emigration to which counterpoise the reflections of the author expressed sentences in the complex syntax, which does not hesitate terms cultured, literary, philosophical. Because, although if you tell stories of men and women driven by simple and basic reasons, for instance, the struggle for life, the interpretation of the facts has always complexities, intricacies, nuances very human.

Luciano Luciani

other texts on the novel can be found at:
Literary.it / authors
Alleo.it
Bazarweb.i-node.it

"West Indies" by Giancarlo Micheli (Campanotto publisher, Pasian di Prato, Udine, September 2008, ppg. 224)
http://www.ibs.it/code/9788845610042/micheli-giancarlo/indie-occidentali . html
http://www.bol.it/libri/Indie-occidentali/Giancarlo-Micheli/ea978884561004/
http://www.libreriauniversitaria.it/indie-occidentali-micheli- giancarlo-campanotto/libro/9788845610042
http://www.webster.it/libri-indie_occidentali_micheli_giancarlo_campanotto-9788845610042.htm
http://www.amazon.it/Indie-occidentali-Narrativa-Giancarlo-Micheli/dp/8845610047 / ref = sr_1_2? s = books & ie = UTF8 & qid = 1291729036 & sr = 1-2

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of writing three novels and a critical preface to the novel

the journal
imagination (n. 250, publisher Manni, Lecce - November 2009)


three novels and a critical


Berth here three novels (the two who competed this summer, the Witch, and another for the most unknown but certainly not less) and two works by one critic, Giulio Ferroni, whose opinion on contemporary Italian fiction can be taken as a suggestion or conclusion My speech is not random.
1. The boy who dreamed the end of the world Antonio Scurati (Bompiani). The novel alternates chapters in italics refer to chapters narrating childhood ego round revolving around the story of a case of pedophilia in a primary school. The technique is dell'autofiction. The narrator has a profile largely coinciding with that of the author, university lecturer in Bergamo, where the story è in effetti ambientata. Alcuni aspetti del libro risentono della lezione di Siti, sia per il modulo dell’autofìction, sia per l'ambientazione in parte accademica, sia per il rilievo che vi ha la cronaca pubblica con i suoi personaggi (sempre chiamati col loro nome reale), sia per l'importanza che viene riconosciuta alla televisione come strumento fondamentale del nostro rapporto con la realtà, sia per il taglio saggistico (più che altro sociologico).
Il romanzo non è pienamente riuscito e risulta, nella sostanza, irrisolto. Le parti in corsivo sono le più "scritte", le più intense e originali. Qui un destino psicologico e un terrore apocalittico si fondono perfettamente. Ma nelle parti in round the author makes some errors that bias the novel. First overdo: crime exceeds the tiniest and most well-known to the public pages stowed in colorless and opaque style, second fails, just for this particular invasion of more minutes and chronicles, and of course more realistic, to fit in the climate rather apocalyptic, metaphysical, abstract and would like to build around, so the two plans here are essentially unrelated, and thirdly, the assumption essay and the mode of argument is too obvious: it would require a lighter touch, writing more than a glimpse more new and surprising. In this book
Scurati rivela a tratti alcune potenzialità di vero scrittore (più qui, certo, che nel precedente Una storia romantica ). Purtroppo manca di misura narrativa (per esempio: cento pagine in meno avrebbero indubbiamente giovato al libro) e del "genio" saggistico che l'assunto avrebbe richiesto.
2. Stabat mater di Tiziano Scarpa (Einaudi). Il libro trova la sua ragione d'essere in due aspetti: uno tonale e uno storico. Il primo consiste nella coerenza con cui si persegue la monotonia di una voce femminile che si duole: quella di una ragazza di sedici anni chiusa in un orfanotrofio femminile gestito dalle suore in cui le educande sono indirizzale alla musica e al canto; il secondo, quello historical (but "history" here is a word too large: one should rather speak of "historical curiosity", since any historical depth is deliberately absent), is introduced by the music teacher, none other than Antonio Vivaldi, which is trying to students, among other concerts, the Four Seasons. The first aspect is pursued with undoubted constancy in the short novel, nothing happens except the passage from a music teacher to another (Don Antonio took over from Don Giulio) and the narrative is reduced to a conversation with the absent mother and an image of death, that parts of the ego: to monologues or soliloquies. The only action, rebellion and the final escape of the girl dressed as a man, are not preparate psicologicamente e risultano narrativamente immotivate: sono un modo per porre la parola fine a una storia che è sostanzialmente intimistica (secondo un cliché, d'altronde, che deriva dall'archetipo italiano del genere: Storia di una capinera ) e che non era facile concludere giacché appare legata più a un tono musicale, alla pronuncia di una voce, che alla vicenda della trama. Il secondo gira intorno a un personaggio, Vivaldi, poco definito se non per qualche tratto di ambiguità umbratile del carattere.
Insomma, un libro gracile, benché non privo dì qualche esilissima grazia. E il mondo d'oggi, anzi il mondo, vi risulta lontanissimo, anzi del tutto estraneo.
3. Indie occidentali di Giancarlo Micheli (Campanotto). Micheli è al secondo romanzo. Il primo era intitolato Elegia provinciale . Entrambi sono notevoli per le caratteristiche della scrittura, molto lavorata. La lezione di Gadda è evidente nell'ampio spettro della invenzione linguistica. Ma mentre Gadda tende al realismo, e la varietà linguistica mira a riprodurre la ricchezza dei vari linguaggi settoriali (il soldato parla il gergo militare, la puerpera quello delle donne che hanno avuto appena un figlio ecc., secondo la nota definizione dello scrittore lombardo), Micheli impiega sempre una sua propria lingua, capace di abbassarsi al dialetto e di alzarsi all'aulico iperletterario anche indipendentemente described by narrative contexts. Uses the techniques of the omniscient author, and this allows him to use them with ease, sometimes even excessive, each linguistic typology: the director he is undisputed, and is the master with the plot as well as in the management of language.
West Indies is a historical novel set in the early twentieth century, tells of a pair of Italian immigrants in the United States and the trade union and political struggles for emancipation of American workers. The value and the limits of narrative overlap: the quality of writing is finally prepared and aware of the need for a thick style and therefore conflicts with writing from the bar domina nell'attuale romanzo di consumo; il limite sta nel gelido distacco storico e linguistico con cui è gestita la narrazione e da cui deriva qualcosa ai freddamente scolastico nella costruzione del plot (una sorta di ibrido fra due modelli collaudati: il romanzo storico e il romanzo di formazione sociale e politica) e nella invenzione linguistica. Nell'ultimo capitolo, per esempio, la protagonista è presentata con «occhi di driade» mentre scocca sull'amato «un sagittare di eccitati richiami». Non è una maliarda dannunziana davanti al proprio amante, ma una lavoratrice italiana in America che guarda il marito. Non è un po' troppo?
4. Ferroni pubblica contemporaneamente due libri diversi, ma con la stessa conclusione: La passion predominante. Perché la letteratura (Liguori) e Prima lezione di letteratura italiana (Laterza). Il primo è più autobiografico perché racconta anche, non senza autentica vena narrativa, la nascita della vocazione letteraria dell'autore; il secondo, che rientra in una serie voluta dall'editore per varie discipline, ha un taglio più saggistico e accademico. In entrambi la parte conclusiva assume come etichetta il titolo di un libro recente di Todorov, La letteratura in pericolo . Vi si dichiara che «l'insieme della attuale produzione letteraria italiana non sembra volersi far carico della radicalità» della situazione dei nostri tempi: dello empty experience, the decline of reason and humanism, the condition of the disintegration of civilization, the implosion of the indiscriminate use of literature for excess production, the inconsistency of the critics, the end of the style, the triumph of genre fiction (noire historical fiction, especially). Needed, says Ferroni, an ecology of mind and an ecology literature, and writing should be "able to take head-on the world 'and' do a critique of the word and reality, by adjusting both a responsibility and a destiny" . I agree.
Some aspects of speech may be corrected or expanded Ferroni (missing, for example, a social, economic and political analysis, and a kind of apocalyptic vision prevails in the liberal arts-centric), but the substance of its proposal, expressed with clarity meritorious, it should be harvested. In Italy (but not, for example, in the U.S.) is missing for too long a literature capable of taking head-on the world: for example, in the prevailing indifference to narrative style, avoidance of noir, the historical novel, the contemplation of his navel and the triumph of the private sector.
the rampant private withdrawal and evasive. Faced with this bad habit we can not even remember that Francesco De Sanctis, before the languid romanticism prevailing mode of his time, indicò l'antidoto di Zola e la via del realismo.

Romano Luperini

Indie occidentali di Giancarlo Micheli (Campanotto editore, Pasian di Prato UD, settembre 2008, ppg. 224)
http://www.ibs.it/code/9788845610042/micheli-giancarlo/indie-occidentali.html
http://www.bol.it/libri/Indie-occidentali/Giancarlo-Micheli/ea978884561004/
http://www.libreriauniversitaria.it/indie-occidentali-micheli-giancarlo-campanotto/libro/9788845610042
http://www.webster.it/libri-indie_occidentali_micheli_giancarlo_campanotto-9788845610042.htm
http://www.amazon.it/Indie-occidentali-Narrativa-Giancarlo-Micheli/dp/8845610047/ref=sr_1_2 ? s = books & ie = UTF8 & qid = 1291729036 & sr = 1-2

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West Indies

preface to the novel West Indies (Campanotto, 2008) Giancarlo Micheli
review as published in the journal
La Mosca di Milano (n.21, Edizioni La Vita Felice, Milano 2009)


Indie occidentali di Giancarlo Micheli
(Campanotto editore, Pasian di Prato UD, settembre 2008, ppg. 224)
prefazione di Manlio Cancogni


Oggi il Lower East Side è un quartiere di artisti, gallerie d’arte e ricostruzioni edilizie. Quando abitavo a New York, durante gli anni settanta del secolo scorso, era invece un quartiere a rischio. Mia figlia mi raccomandava di evitarlo nelle quotidiane passeggiate che facevo assieme a mia moglie. Dalla Third Avenue, dove avevamo casa, eravamo soliti discendere per la Bowery, per poi prendere per Canal Street e deviare per Mott o Mulberry Street, fino nel cuore di Little Italy che, proprio allora, cominciava ad essere erosa dall’avanzata irresistibile dei cinesi di Chinatown. Oggi il territorio è quasi interamente conquistato. Credo rimanga ancora qualche trattoria in cui gli italiani figurano come prestanome di proprietari di Shanghai o di Canton.
Proprio in Mulberry Street sta il bar dei protagonisti del romanzo Indie occidentali: Aurelio ed Erminia, una coppia di giovani sposi che dalla Valle del Serchio si aggiungono, nei primi anni del novecento, alle moltitudini di immigrati che arrivavano ad Ellis Island dall’Italia o dalla Germania, dall’Europa dell’est o dalla Scandinavia. I personaggi della storia di Micheli do not belong to the mass of the dispossessed in those frenzied years of industrial development crossed the Atlantic to find in a modern Babel, crowded up to capacity, especially abundant reasons for unpublished trials and sufferings. Aurelio and Erminia have sufficient resources to undertake a self-employed once they arrive in the New World. Party led by the desire to advance human and donate to his newborn daughter a place more comfortable and worthy. Come, first, in the shadow of a protective kind of ambiguous clan leader, an intermediary between the workforce, and hardships often experienced by the hungry and unscrupulous businessmen, easily inclined to compromise with crime.
They will, therefore, soon the cost of its naivety, ignorance of the dynamics of their violent and merciless that inform the relationships in the community that welcomes them. Only the screening of a hellish journey that will lead them in the torments of the Chicago Stockyards and unhealthy factories of the textile industry of New Jersey, they crown their initiatory path, gain self-awareness and
the ability to act together to others to affirm shared values \u200b\u200band human progress. This is the key story of utopian Micheli developed with meticulous craftsmanship, a writer by vocation, advice, therefore, a reflective reading of this novel, proportionate to the care that has been used in writing it.
The novel has a definitely realistic, sometimes surreal warp the fabric of cases ineffable emotions and gestures of the characters. Micheli will recompose a vigorous passions of human geography and noble feelings, so that leaves us strong, the taste of a history of the past. The Authority shall act according to strategies subtle, even mysterious, which illuminate the facts of the story with uncanny reflections of a necessity, often absurd, the light of dawn, however, from which you can pick up signs also important to better understand the our present, very cloudy and night.
It's amazing how the U.S. invaded in the late nineteenth century by a crowd of hopeless and overwhelmed, belonging to a myriad of irreconcilable differences of cultures and languages, forced into a merciless struggle for life, it's amazing how this country has survived. An application is mandatory: today the situation in the U.S. and the world has changed from the ruthless and dramatic picture that the novel describes? Certainly the society is moved to a stage "civil" rules accepted and shared, but the democratic world is no longer dominated by industrial production, but the production of money as an end in itself, and therefore senseless, evil and diabolical. It comforts us to think that this moment in history will be overcome and we hope that this will happen without a disaster.

Manlio Cancogni

"West Indies" by Giancarlo Micheli (Campanotto publisher, Pasian di Prato, Udine, September 2008, ppg. 224)

http: / / www.ibs.it/code/9788845610042/micheli-giancarlo/indie-occidentali.html
http://www.bol.it/libri/Indie-occidentali/Giancarlo-Micheli/ea978884561004/
http://www.libreriauniversitaria.it/indie-occidentali-micheli-giancarlo-campanotto/libro/9788845610042
http://www.webster.it/libri-indie_occidentali_micheli_giancarlo_campanotto-9788845610042.htm
http://www.amazon.it/Indie-occidentali-Narrativa-Giancarlo-Micheli/dp/8845610047/ref=sr_1_2?s=books&ie=UTF8&qid=1291729036&sr=1-2

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CORCAS The President of the hostile behavior of the complaint named Aminatou Haidar











CORCAS The President of the hostile behavior of the complaint named Aminatou Haidar

02/12/2009 The President of the Royal Advisory Council for Saharan Affairs (CORCAS), Mr. Khelihenna Ould Errachid has strongly condemned the conduct of the named Aminatou Haidar, "supported in this by a hostile entrance to the territorial integrity the kingdom, which is the propaganda of the separatist thesis and uses all means to undermine the justice and legitimacy of sacred national cause. "

In a statement Tuesday night came to MAP, Mr. Ould Errrachid, which follows closely the developments of this affair, denounced with force, "any attempt to hurt the feelings of Moroccans in Tangier Lagouira," believing that "the situation in which the mass is called A. Haidar is not enviable, in this sense, he says, that this lady from having, in the way of all Moroccans, all the rights and freedoms guaranteed by the Constitution. "

For Mr. Ould Errachid," any attempt pressure, including the return of the Moroccan passport withdrawn Aminatou Haidar is a challenge to the entire nation and a detriment to the values \u200b\u200band history of the Moroccan sovereign state and rejects any pressure whatever, and whatever the source ".

" The grant of Moroccan passport can not be the subject of any surenchère, "said the president of CORCAS, who gave a reminder that" the recovery of the southern provinces of the kingdom is the result of a struggle, long and difficult, all parts of society, crowned by the glorious green march, which allowed the completion of the territorial integrity ".

And to say that the objective of all of these business relationships and to hinder the new brand started by HM King Mohammed VI, only God assists, giving an autonomy statute in this region. "

The unity and territorial integrity of the Kingdom of Morocco is inviolable despite lots distorted by his enemies, he said.






Sources:

The political portal of the Western Sahara:
www.corcas.com

The portal of the Western Sahara:
www.sahara-online.net

The portal of culture Hassani: www
. culture.com

sahara-Gateway economic development in the region of Western Sahara:
www.sahara-developpement.com

Il portale dello sviluppo sociale nella regione del sahara occidentale:
www.sahara-social.com

Il portale delle città del sahara occidentale:
www.sahara-villes.com

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Interview with Ross Macinante (NetConsulting) data quality Competitive Intelligence

marketing needs data updated and objective, in order to heal the relationship with customers, define new bidding strategies, study competitors. Since then it has certainly intensified the demand for computer systems tailored to the needs of marketing specialists, a need that is common to the various business functions. What was the "answer" IT? We know that in the last 5 years many organizations have invested in solutions for data profiling (to treat analysis of data and ensure their standardization), data monitoring (to check the data over time through continuous monitoring and possibly automated), and that such investments are added to the "traditional" systems of data cleansing (the solutions used to correct the data). But the results were always up to expectations? And the organizations were able to exploit appropriate tools for data management, raising the efficiency of the analytic process?

Marketing Intelligence has interviewed Dr. Ross Macinante, Practice Leader of the company NetConsulting , who recently oversaw a survey published by the magazine ZeroUno on the quality of data ("Customer Intelligence knowledge to 360 degrees "). The survey was conducted through a web survey, sponsored by the company SAS, and was attended by the sample of 97 Italian companies. The

Research has shown that "more and more data quality is critical to the success of business initiatives and business intelligence is therefore the need to avoid conflicting information, inconsistent or inaccurate." The survey has revealed the presence of instruments of Data Quality, Data Integration and Master Data Management for data management and business information to support business: survey showed an average, for these solutions, 33% areas with more "advanced" as the Retail and Services (both with a presence of data quality solutions for over 40%), while the industry has only 22.7% of cases of these applicativi.


1> quali sono alcune conclusioni della survey ?

Il mercato delle soluzioni di data quality non è maturo dal punto di vista dell’adozione, è evidente che l’attenzione alla qualità dei dati è in aumento, ma abbastanza lentamente rispetto al mondo anglosassone. L’indagine evidenzia come la data quality sia una tematica di interesse, con numerose prospettive di sviluppo. La survey ha confermato l’interesse da parte delle organizzazioni verso le soluzioni di data integration da più fonti (Crm, Scm, Erp, Dw, Business Intelligence, Portali Web), e lo sviluppo di una certa attenzione verso i progetti di Master Data Management (gestione reference data only).


2> which sectors are most interested in data quality?

Certainly the Finance sector is more attentive and willing to invest to position itself as better than others, because risk analysis is becoming more important. In the recent period, even large-scale distribution has started some projects, including quite complex, while manufacturing companies today are still not interested in the quality of the data.


3> what are the reasons that lead to data quality?

The survey did not want to understand the motivations of organizations to ensure the quality of data, analyzing the contributions made by participants, however, showed that some vertical industries have developed a fairly good demand, such as the banking industry to adopt various solutions for data quality, because it certainly induced by the pressure of regulatory compliance. Banking & Finance for the quality of information is essential to monitor the progress of the main risk parameters and indicators linked to the performance of the business. This has been further enhanced by the integration processes that have characterized this field and have made it imperative requirement for investment banks to ensure the uniqueness of the data. In general, however, la survey ha confermato che le organizzazioni sono impegnate nel migliorare le procedure di archiviazione e consultazione dei dati, specialmente di quelli relativi alla clientela. È indubbio che, per un’azienda, disporre di dati utili a comprendere la clientela ed a studiare i mercati impatta sulla competitività dell’azienda stessa. Investire in data quality può significare potenziare le analisi della customer base, specialmente quando questa è finalizzata a nuovi prodotti/servizi.


4> l’indagine ha mostrato anche aspetti trascurati ?

Non direttamente, anche perché la survey voleva solo osservare la diffusione delle soluzioni di data quality. Posso affermare che are still a few companies that use data quality solutions, likely underestimated the aspect of safeguarding information assets, together with that of their better exploitation. In business, in the past, investments were directed to the SCM and ERP platforms, has not always tried to integrate the different systems, some problems are now afloat. The data quality is mentioned in some circumstances in complex situations, almost unmanageable, for example, when an error or a difference may affect the results of the analysis. In recent years it has increased the presence of tools for integrating data from different sources, but remains quite low adoption di soluzioni per l’ottimizzazione della “qualità” dei dati.


5> le cito alcuni “slogan” del passato, cioè alcuni attributi di valore dei progetti IT indicati come utili a governare i dati: visione olistica, knowledge management, customer insight, semplificazione del reporting, analisi d’insieme, dashboard e score card per misurare la customer satisfaction e la customer loyalty. Come mai, dopo diversi anni, si parla ancora di data quality come obiettivo da raggiungere ?

In realtà non si può parlare di arretratezza in modo generalizzato, in quanto sicuramente le banche sono più avanti delle aziende di altri settori e in particolare industrial companies. This is probably also due to the higher value assumes that the data for the banks than it is imputed by companies in the industry sector. In industrial companies, especially those in small to medium, in fact, in many cases lack the culture of data and information and the value it assumes for the development of business strategies. This is especially true in companies where there is no management managerial approach. I think these factors have led to neglect of data quality projects, giving priority to other projects with a more immediate impact and become more visible to top management.


6> are still "unresolved" Some issues, such as the problem of functional analysis , or the problem of the analysis of unstructured data (the contents of the email, or those produced in the areas of the Web 2.0). What might be other answers?

The company can not sit still, he should still think of innovation, even in times of crisis, a company must think about their future, to plan the future. The forms of IT innovation adoption might be the best platform for business intelligence and performance analysis. Especially the performance measurement systems can give interesting answers to the manager.


7> how to ensure the success IT projects for the exploitation of corporate data?

The answer from knowledge that I developed through further analysis, because this aspect was not drawn from ZeroUno. To set a strategy for enhancing the assets of an organization's information assets, it must involve the business from the outset. Often, the business has its own budget "independent", in many circumstances it is the business that chooses the solution directly, as in the case of business intelligence tools, which are chosen by the business because their users will interact with the data for rework them, study them. Returning to the previous question, that the responses, I can say that innovate business intelligence systems during the rationalization of information systems is certainly a challenge, but also give management a greater control of their business, and help us make decisions more detailed. In this context, are rightly the issue of data quality, the accuracy of which can provide analysis and forecasts on the basis of corporate strategies.


8> who wants the strengthening of business intelligence?
Press
especially in business, primarily the chief executive officer, undoubtedly the director of marketing, the marketing director. The motivations are different: the marketing acting on the development of new products and services, and then expects the business intelligence to aid the simulation scenarios, and the sales function can use the tool to build scenarios and understand or correct the pricing. The CEO uses business intelligence to control the company. We talk to companies, however, end "high", ie companies sufficiently organized, in which it is clear the organization of functions and responsibilities are distributed. As mentioned earlier, in these contexts may increase the space for the culture of data quality, and may propose new applications for business intelligence. The problem is firms still poorly structured, or in which virtually no one is able to direct managerial innovation and change throughout the organization.


9> is considered as the data quality in CRM projects? The question is posed by those who, with a sort of skepticism, some CRM projects considered as "dangerous" because of their inherent complexity.

CRM systems concentrating large amounts of data, so they are definitely linked to the quality of information they handle, such as to allow accurate analysis of customer segmentation, to enable study of customer satisfaction and the quality of their relationship with the company. Some prejudices about CRM, which probably did not provide answers immediately effective - it is still difficult and challenging projects - have been swept away in the utilities, which in recent months have invested in CRM and BI solutions. In the future banks will be back to invest in new tools to analyze data on customers.


10> last question, Web 2.0 and enterprise data, where do we stand?

As evidenced by the survey, the ability to analyze user activity on the corporate Web site and through social networks is still an area where few companies hanno già investito. Non basta implementare gli strumenti del web 2.0, un’impresa se vuole tracciare il comportamento dei clienti e correlare le informazioni sul cliente, deve impostare un cambiamento organizzativo: all’interno dell’azienda ravviso la necessità di funzioni dedicate, dovranno essere presenti delle strutture capaci di valorizzare questi nuovi patrimoni informativi. In realtà non si tratta di una problematica tecnologica, ma piuttosto di un problema di carattere organizzativo, dal momento che si richiede un cambiamento anche nella cultura aziendale e la definizione di nuove figure che abbiano il compito di gestire questi dati.